Integrated Facility Management (IFM) is a model to provide complete OPERATIONS AND MAINTENANCE support to enable the physical facility (building, equipment, machinery, system, grounds, etc) and its environment to operate at an optimum cost and intended purpose.

The approach to this business differs from the conventional delivery of facility management services. It focus on the delivery of (result driven) output according to the agreed and measurable service level compared to the current norm of out-tasking facility-related activities, where an organisation spends considerable resources in managing numerous subcontractors to obtain through-put (task-driven) results.

The processes, systems, technology and experience of the IFM service provider are built into the facility management programme that are proven and adopted by many world-class organisations as ‘best practice’ and as the way forward.